Medxcel

Employee Engagement and Its Impact on the Patient Experience: A Deeper Look

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When you think about employee engagement and the overall patient experience, there is often a disconnect.  You may think, "How does a maintenance technician's engagement level really impact the experience patients will have in my hospital on a daily basis?"   

Disengaged employees often stem from a place of stress in the workforce. On the other hand, when employees are engaged - that is, involved in, enthusiastic about and committed to their work and workplace - organizations can see a measurable impact on their company.   

We will take a deep dive into the impacts of engaged, not-engaged and actively disengaged employees and connect the dots between employee engagement and the patient experience using data and identifying a road-map that can be used to optimize the level of employee engagement within your hospital.